How do I get a copy of my data?

You have the right to receive a copy of the personal data we hold about you.

1. Open Settings and go to Account management.
2. Choose Request data and confirm with Request data.

We will prepare a copy of the personal data linked to your account and write to you when it is ready.

Medical records

You can export your pet’s medical records yourself at any time from the app; see Medical records.

For any other request about your data (correcting it, restricting its use or objecting to processing), contact us. All the details are in the Privacy policy.