I am not receiving Petxam emails

Verification, password reset and email change messages usually arrive within a minute or two. If they do not show up:

1. Check your spam or junk folder, and tabs such as Promotions or Updates.
2. Check the address. The waiting screen shows where we sent it; if it has a typo, go back and enter it again.
3. Tap Resend email and wait a few minutes. If you ask many times in a row, you will need to wait a while before trying again.
4. Use the link in the most recent email if you asked for several.

If you already opened the verification link, tap I already verified the email to continue.

If it still does not arrive, contact us with your account’s email.