Link your pet with your clinic's code

If your clinic or business registered your pet as a customer, it will give you an invitation code to link its record with your account.

1. Sign in with the same verified email you gave the business.
2. Open My Pets and tap the link icon (Business code) at the top.
3. Enter the code and tap Check invitation.
4. If your pet is already in My Pets, tick I already have this pet in My Pets and choose it. If not, it is created from the record’s details.
5. Confirm you are the owner and tap Confirm link.

If you chose a pet you already had, we review the possible duplicate before linking it; you can check the status with the same code.

Note

Linking the record does not give the business access to the medical history. You decide that in Care team.

If the request is not approved or the code does not work, contact the business so it can review the registration or give you a new code.